Types of Users & System Roles

On Synergy Publication, each registered user type is associated with a specific user role. Permissions and responsibilities vary for each user role to ensure academic integrity, double-blind peer review rigor, transparent APC invoicing, and seamless publication delivery.

1. User Roles & Respective Responsibilities Matrix

User Role	Role Description	Content Creation	Review, Reject, Publish	APC & Billing
👑 Organization Administrator	A registered user with full publisher administration rights, site configuration, user role management, and analytics.	No	✔️ Full Oversight	✔️ Full Control
🎓 Executive / Managing Editor	A registered user who manages journal submissions, assigns peer reviewers, makes editorial acceptance decisions, and issues acceptance letters.	No	✔️ Yes	No
🔍 Content / Peer Reviewer	An academic expert assigned to evaluate submitted manuscripts under double-blind peer review, provide scoring reports, and earn reviewer certificates.	No	✔️ Review & Score	No
✍️ Content Creator (Author)	A registered research scholar with permission to submit manuscripts, track peer review status, pay APC online, and download GST Tax Invoices.	✔️ Yes (Articles, Papers)	No	✔️ Pay & Download
📖 Public / Reader	Any user who views and consumes open access scholarly articles, checks DOI citations, and verifies publication certificates.	No	No	No

2. User Interface Accessibility by User Role

User Role	Profile	Workspace / Dashboard	APC & Tax Invoices	Certificate Verification	Open Access Library
Organization Administrator	✔️	✔️ Admin Panel	✔️ Full Access	✔️	✔️
Executive / Managing Editor	✔️	✔️ Editorial Desk	✔️ View Only	✔️ Issue & Verify	✔️
Peer Reviewer	✔️	✔️ Review Workspace	No	✔️ Claim & Verify	✔️
Author (Content Creator)	✔️	✔️ Author Portal	✔️ Pay & Download	✔️ Verify	✔️
Public Reader	✔️	No	No	✔️ Verify Only	✔️ Full Access

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